Dakota County Technical College



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Program locations

This program is offered at the following locations:

Apple Valley Higher Education Site
55124

 



Hospitality Lodging Operations

Dakota County Technical College

Program Details

  • Award: Certificate
  • Credits: 23
  • Delivery: Land/Campus
  • WIA certified: YES
  • Emphases: N/A

About this Program

This program prepares students to enter the fast-paced world of the front office in a lodging property. Front office staff members offer a variety of services simultaneously while maintaining a pleasant and gracious demeanor. They coordinate room inventory, perform nightly audits and administer guest registration and check-out services. Communication, delivery of service and in-house guest sales are integral components of these positions. Lodging properties are diverse in size, geographic location and the markets they target. The career opportunities awaiting individuals who find fulfillment of guest experiences stimulating and rewarding are just as diverse as the hospitality properties.

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