Northwest Technical College
905 Grant Ave. S.E.
Bemidji, MN 56601

Toll-Free: (800) 942-8324
Local: (218) 333-6647

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Program locations

This program is offered at the following locations:

Northwest Technical College, Bemidji


Computer Helpdesk Technician

Northwest Technical College

Program Details

  • Award: Diploma
  • Credits: 33
  • Delivery: Land/Campus, Online
  • WIA certified: YES
  • Emphases: N/A

About this Program

A computer helpdesk technician interacts with individuals in business, industry, education, and government by providing solutions to customer critical problems related to software applications and relevant hardware. This is accomplished through problem analysis using phone service support, direct client service, and a variety of electronic means to achieve high level customer satisfaction and to accomplish the goals of the organization.

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