Northland Community and Technical College
1101 Highway 1 EThief River Falls, MN 56701Toll-Free: (800) 959-6282Local: (218) 683-8800Request information
This program is offered at the following locations:
Northland Community and Technical College, East Grand Forks56721
Northland Community and Technical College, Thief River Falls56701
Administrative Support Software Specialists are skilled in the use of various types of software, including word processing, spreadsheet, database, and graphics presentation software, as well as electronic mail and Internet use. They provide technical assistance and training to users on how to operate and maintain software most effectively, and may fill the help desk role for their employer. Support Specialists load software into microcomputer memory, test systems, and diagnose hardware and software problems. In addition, they may make minor repairs to computer systems - usually by replacing components or programs - and keep records of service and repairs. They are also asked to help evaluate microcomputer hardware and software needs, purchases, and modifications.