Northland Community and Technical College
1101 Highway 1 E.
Thief River Falls, MN 56701

Toll-Free: (800) 959-6282
Local: (218) 683-8552

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Program locations

This program is offered at the following locations:

Northland Community and Technical College, East Grand Forks
56721

Northland Community and Technical College, Thief River Falls
56701

 



Administrative Support Software Specialist

Northland Community and Technical College

Program Details

  • Award: Associate in Applied Science
  • Credits: 60
  • Delivery: Land/Campus
  • WIA certified: YES
  • Emphases: N/A

About this Program

Administrative Support Software Specialists are skilled in the use of various types of software, including word processing, spreadsheet, database, and graphics presentation software, as well as electronic mail and Internet use. They provide technical assistance and training to users on how to operate and maintain software most effectively, and may fill the help desk role for their employer. Support Specialists load software into microcomputer memory, test systems, and diagnose hardware and software problems. In addition, they may make minor repairs to computer systems - usually by replacing components or programs - and keep records of service and repairs. They are also asked to help evaluate microcomputer hardware and software needs, purchases, and modifications.

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