Minnesota State Community and Technical College
1414 College Way
Fergus Falls, MN 56537

Toll-Free: (877) 450-3322
Local: (877) 450-3322

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Program locations

This program is offered at the following locations:

Minnesota State Community and Technical College, Detroit Lakes
56501

 



IT Systems Support

Minnesota State Community and Technical College

Program Details

  • Award: Diploma
  • Credits: 34
  • Delivery: Land/Campus
  • WIA certified: YES
  • Emphases: N/A

About this Program

A Computer Help Desk Technician interacts with individuals in business, industry, education, and government by providing technical solutions to customer critical problems related to software applications and relevant hardware. This is accomplished through problem analysis using phone service support, direct client service, and a variety of electronic means to achieve high level customer satisfaction and to accomplish the goals of the organization.

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