Office Assistant/Receptionist

• Award: Diploma
• Credits: 38
• Delivery: Land/Campus
• WIA certified: YES
• Emphases: N/A

Those working in the field may encounter a variety of office tasks. Office Assistant/Receptionists greet customers and visitors and after determining their needs, refer the callers to the appropriate personnel. They may be in charge of the reception desk, open and sort mail, schedule appointments, prepare travel vouchers, and do basic bookkeeping. Office Assistant/Receptionist should have good communication skills and a working knowledge of the personal computer, including competence with a variety of software packages.