- Board of Trustees Major Topic Discussion
*FY 2005 Integrated Communications Action Plan
Associate Vice Chancellor Manuel López reported on the
FY 2005 Integrated Strategic Communications Action Plan that was
endorsed at the July Board of Trustees meeting. He stated that
a major goal of the report was to develop a System Marketing and
Communications Plan consistent with the Chancellor's Annual
Work Plan priority of building recognition and support of the
System among key stakeholders.
Associate Vice Chancellor López stated that the one-year
action plan is the first step in developing a longer-term strategic
communications plan, and the three-year plan will be completed
early in 2005.
Consultant Christine Roberts provided an overview of the draft
plan. She stated that the planning process has involved presidents,
Office of the Chancellor staff, faculty and staff leadership,
and student leaders. She added that the idea is to balance the
power of the System in terms of marketing and communications
with the influence of the colleges and universities' constituent
groups.
President Pat Johns of Anoka-Ramsey Community College, Leadership
Council Co-Chair of the Advancement Committee, thanked the Board
and Chancellor McCormick for the opportunity to be involved
in the planning process. He emphasized that the process has
been very inclusive and fast-paced. He added that this is a
plan of the entire organization.
Ms. Roberts described the process for comprehensive group discussions
on goals and objectives; key messages and positioning; and strategies.
The rotation of three small groups will ensure that each member
has the opportunity for input on each topic.
At the end of the small group discussions, the Board would reconvene
as a whole to hear reports from the three groups and for further
discussion.
Associate Vice Chancellor López reported on the results
of discussions on goals and objectives. Associate Vice Chancellor
Linda Kohl reported on the results of discussions on key messages
and positioning. President Pat Johns reported on the results
of discussions on strategies.
Trustee David Olson stated that his group suggested that the
three goals be reprioritized and revised. Goal 2's goals
and objectives should become the goal, and goals one and three
become objectives. Trustee Olson expressed his concern regarding
the measurement of success being based on projected funding
of the budgetary request and the possibility of that becoming
a setting for failure for staff and volunteers. Chancellor McCormick
noted the importance of lobbying efforts and added that it may
build a longer range case for the System.
Trustee Cheryl Dickson stated that this is the first year of
a long-range plan and the budget is the focus now but that the
plan is an education plan to increase the understanding and
appreciation of the System. Current conditions should not prevent
the System from carrying out the education plan. Trustee Lew
Moran added that the goal is to increase the awareness of the
System.
Chair Hoffman stated that tuition, financial aid, and the debt
load have increased and the students have suffered the cost.
He added that the System will need to be more effective, efficient
and productive in its approach to educating and training the
citizens of Minnesota.
Trustee Tyler Despins commented that a recurring issue is the
naming of the institutions. He stated that the Board should
address the issue to allow a better understanding of the System
to serve the people of Minnesota more effectively.
Vice Chair Ann Curme Shaw commented that the System needs to
focus on offering easier access and entry to businesses and
students seeking customized training.
Trustee Vincent Ijioma asked how many customers are turned
away due to over-enrollment and what can be done to improve
access. Chancellor McCormick stated that access to the institutions
must be more effective and that students should be offered alternative
options when one institution may not meet their particular needs.
Trustee Clarence Hightower added that leading with a goal for
the communication plan to be internally and externally excellent
will help address this issue. He stressed the importance of
an effective communications plan rather than a lobbying plan.
Trustee Ivan Dusek concurred, reiterating the importance of
increasing public awareness of the System.
Chair Hoffman concurred with Trustee Olson's suggestion
to reprioritize and to revise Goal 2's goals and objectives.
Trustee Lew Moran emphasized that the plan should be implemented
with a great degree of rigor and method as quickly as possible.
Chair Hoffman concluded the discussion adding that several
will be involved in the development of the plan including Trustee
Emeriti. He added that a new draft of the plan will be an agenda
item at the October Advancement Committee meeting.
Trustee Tyler Despins moved that recognizing that the integrated
communications action plan continues to be developed, the Board
of Trustees endorses the approach in the draft plan and supports
the chancellor's further development and implementation
of the plan, including points of discussion at the Board meeting.
Trustee Vincent Ijioma seconded and the motion carried unanimously.